I bought these knives a couple of yrs ago. Within the 3 months of use, they got dull. That coating doesn't last either.
I was hoping this would be the knife set but not. Need to stop promising what you can't actually deliver.☹️
You lied to me about cost of chopper and falsely charged me hundreds of dollars more than represented in outlandish offering / recording after I simply wanted to by granite knives
Months later and havnt received my first purchase and can’t get any help or answers of why or when
Ordered the 6 piece knife set and was very disappointed. They are not sharp even after sharpening them I can’t even cut through a potato skin. Forget about cutting a steak
I debated for over a month on buying the 20 pc Armor Granitestone set to replace an tried and true set that doesn't owe me a dime after many years of standing up to the test. After seeing the bottoms of the pans etc "flaking", it was time. Checking out my options, I decided on the 20 pc with the knives as a bonus and the deep fryer pan. As I considered where to buy it, I chose amazon as it was about $10 less than other options, including Armor Max. And every picture and verbiage on all sites showed a 12", 10" and 8" frying pan as part of the set.
The set arrived and with some effort, I was able to unpack the tightly packed pieces, only to find that the 12" pan was missing. The $10 I saved at amazon then proved to be worthless, as the battle began to right the wrong. Amazon said it was not their battle and that they could only issue a return and ship a replacement with no assurance that the new set would have the 12" pan. I merely want to keep what I received and have them ship me a 12" pan. So I attempted to reach out to the vendor.......3 emails have gone unanswered which prompted me to call their office in NY. The snarly associate I spoke with argued that they "do not have a 12" frying pan in the line". Really??? Then why am I looking at one picture after another showing the 3 pans. I even sent them screenshots of this and the verbiage in their ad clearly showing the 3 pans. And as I prepared to write this, I found a separate post for a 12" Armor Max Granitestone frying pan.
Again, no response and no satisfaction. But as I told Ms. Snarly, it is impossible for me to repack the set the way it was packed at the factory, so I will simply put everything back into the large box it came in and will not be liable for any scratches or other damage in shipment that may occur.
I'm going to continue to attain resolution, but if their level of customer satisfaction is any indication of the level of their product quality, then I suggest you do yourself a favor and keep surfing when you see their ads on TV!
I got my set two two and a half years ago. I bought it up the info commercial on television. When I first got the pants I love them. On TV they advertise you can use a mixer in them so I did and it scuffed up my pants terrible. I've tried to get a hold of customer service and I can't find that info anywhere. My pans are supposed to have a lifetime guarantee and I guess they do if you can't get a hold of customer service! I am so not very happy at all. If these were such good parents it seems like they would stand behind them which I've been seeing no proof of that at all
I bought the Dutch oven to match the rest of my set. They are all induction ready but be very careful. Even when using on the stove top the handles of the pans and lids get extremely hot! Other than that, have had them almost a year and they are still in perfect condition, no stick, no scratch.
I love my Granitestone cook wear!! It cooks evenly and is so easy to clean. I bought mine just in time for Thanksgiving cooking. I’m waiting for my replacement stock pan because mine was damaged. I wasn’t able to attach a photo☹️
Very dull not worth the money would not recomend
This is my second big boss. I love the ease of cleaning. First one died after 6 years…
I have a set of the blue and love it. Bought the green for my daughters Christmas I had to let her know early so she didn’t buy some cheap stuff she had picked up. She can’t wait for Christmas now. This is the best cookware I have ever used
I've been using stainless steel. I tried your 9.5 granitesone diamon and titanium pan. I could smell something similar to the factory oil that burns off on some electronic cookware. What is that and how often will that happen and is it toxic.
I dont usually comment on products I purchased unless it blows me out of the water .
Well this kitchen set i ordered will put all my old sets nonstick out in trash . This set is an God send to elderly customers who need something solid to clean up so nice and swift. I can't wait till I can save up enough to get the bakeware set and a lot more.
Excellent purchase
I love this pizza oven. I made two pizza’s very quickly. I will probably bake at a little lower temperature next time. The second pizza got a little burnt but it was still delicious!
My husband bought me this set with the 6 steak knives a little over a year ago. The coating is coming off our steak knives into our food.
I love your granite stone products but this one is the best so far!!!
