Good Tempered Glass Lid

After waiting over a year for a replacement lid they sent the wrong one and refused to correct it. Pathetic customer service. Shop somewhere else folks

Buyer beware!! I ordered a 12" sized lid, but received one that was too small (11") to fit. I contacted customer service and received return (RMA) instructions, and soon received a new replacement. Unfortunately, It was identical to first incorrect sized lid. I contacted customer service a second time, requesting the CORRECT SIZE lid or a REFUND of my original purchase cost. I received NO reply! I finally found another company through Amazon that promptly supplied me with the correct sized lid.

12 " Lid was ordered, but we received 10 "

My lids all retain liquid (dish water Yuk) between the metal rim of the lid and the glass that is the actual lid . I can’t figure out how to remove the liquid , or to clean that area . Please advise me , I am unable to use any of my lids ! I love my pans , and I miss using my lids - please HELP me solve this problem! I think this is a design flaw , but I am eagerly awaiting your solution!!

After nearly a month and half of waiting the lid finally arrived and it’s the wrong size. I order the 12” lid and what arrived was the lid for a 10” pan. And the paperwork inside the package says for 12” pan lol.