Blue Basics 15PC Cook & Bake Essentials Set
2/23: placed order
2/25: received shipping notice with dhl tracking #.
3/12: dhl # no longer valid, request items be re shipped or issue refund.
3/16: Receive request for choice , refund or reship product. Reply with request to reship.
3/29: receive both refund and this stupid review of a product I never received.
You should send me the 15 pc set for free.
I WOULD NOT RECOMMEND THIS PRODUCT BASED ON THEIR CUSTOMER SERVICE.
WAY MORE THAN DISAPPOINTED.
I RETURNED A COOKIE SHEET THAT WAS NOT FULLY COATED FOR REPLACEMENT DECEMBER 31 2021. STILL HAVE NOT RECEIVED A REPLACEMENT OR A REFUND. IT IS MARCH 5 2022. I HAVE E-MAILED SEVERAL TIMES. THE ONLY RESPONSE I GOT FROM MY E-MAIL WAS TO SEND A COPY OF THE TRACKING NUMBER I DID THAT. I CALLED THE CUSTOMER SERVICE NUMBER (855-935-4061) AT LEAST 10 TIMES AND ALL I GET IS A ROBOT ANSWER "NO SUPPORT AGENT AVAILABLE TO TAKE YOUR CALL LEAVE NAME, E-MAIL & NUMBER WE'LL GET BACK TO YOU SHORTLY". IT HAS BEEN 3 DAYS AND STILL NO PHONE CALL. I DO NOT KNOW WHAT THEY CONSIDER SHORTLY, BUT I WOULD THINK 3 DAYS IS WAY PAST SHORTLY.
Love the product. It cooks evenly and is a breeze to clean. Love the sharp blue color. So glad we purchased.
All chips early when they tuch each other no induction plat